Membuat Surat Complaint in English
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| Membuat surat complaint in English |
Baik, langsung saja kita lihat tulisan original-nya sebelum diberikan correction:
Dear Manager of The Dragon
We are regret to express our discomfort and dissatisfaction when we were having our dishes at your restaurant. We are afraid to tell you that information in the website is not accurate and misleading. As it is written that the food is exceptional and affordable, we felt that the food tasted similar each other. Furthermore, we are charged too much for small portions of food.
We were happy to see variety of food in menu list. Unfortunately, we felt upset due to waiters could not explain half of the menu. They went to ask the chef and it took longer time for us to decide our dishes. We were not only waited too long but also we found the air conditioning was not working properly causing high temperature trapped around our table.
Due to inaccurate information as well as unpleasant experience we had, we think that we are deserved to receive certain kind of compensation. We wish this complain will bring improvement in the future for your restaurant. Thanks for reading this letter.
We are looking forward to hearing from you.
From your customer.
Simon
Dear Manager of The Dragon,
I am writing to [clearly state purpose of the email, e.g. complain about meal and service at your restaurant]. We are regret to express our discomfort and dissatisfaction when we were having our dishes with the meal at your restaurant. We are I am afraid to tell you that information in on the website is not accurate and is misleading. As It was is written that the food is exceptional and affordable but we felt that the food all tasted similar to each other. Furthermore, we are were charged too much for small portions of food.
We were happy to see variety of food in on the menu list. Unfortunately, we felt upset due to the fact that waiters could not being able to explain half of the menu. They went to ask the chef and it took longer time for us to decide our dishes. We were not only waited too long but also we we also found the air conditioning was not working properly causing high temperature trapped around our table.
Due to inaccurate information, as well as the unpleasant experience we had, we think that we are deserved to receive certain some kind of compensation. We wish hope this complaint will bring improvement in the future for your restaurant. Thanks you so much for reading this letter.
We are looking forward to hearing from you.
From your customer.
Simon
Common errors:
1. Penggunaan verb phare
We
Penjelasan: Express discomfort with selalu diikuti oleh kata benda (noun).
Discomfort adalah set phrase
2. Penggunaan to be dan tenses
- We
- .....the website is not accurate and is misleading.
- It was
- Furthermore, we
- ....waiters could not being able to explain half of the menu.
- We
3. Penggunaan subject
-
4. Penggunaan preposisi
- ....that information
- ....the food is exceptional and affordable but we felt that....
- We were happy to see variety of food
5. Penggunaan discourse mark
- we felt upset due to the fact that waiters....
6. Penggunaan conjunction
-
7. Penggunaan kata
- .....the food all tasted similar to each other.
- ....variety of food
- ....it took longer
- ....not only waited too long but
- We
8. Penggunaan article
- Due to inaccurate information, as well as the unpleasant experience we had,....
9. Penggunaan passive voice yang tidak tepat
- we think that we
10. Penggunaan some dan any
- ....to receive
11. Menggunakan kata yang tidak formal
- Thank
Wah, ternyata menulis dalam bahasa Inggris itu tidak mudah yah. Dari surat pendek diatas, terdapat banyak kesalahan yang saya kelompokkan menjadi 11 bagian. Semoga grammar correction diatas menjadi pembelajaran yang penting, bagi saya pribadi, dan bagi teman-teman yang telah membaca.
Yuk baca grammar correction lainnya di link dibawah ini:
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